Terms & Conditions

1. Introduction

These Terms and Conditions govern your use of the Doni Electronics website and services. By accessing or purchasing from our store, you agree to be bound by these terms. Please read them carefully before placing an order.

2. Products & Pricing

All prices displayed on our website are in EUR and include applicable taxes unless stated otherwise. Doni Electronics reserves the right to modify prices at any time without prior notice. Price changes will not affect orders that have already been confirmed.

Product images are for illustrative purposes only. Actual product appearance may vary slightly from images shown.

3. Promotional Offers — Save Up to 15%

The "Save up to 15%" promotional discount applies when a customer purchases at least two qualifying appliances in a single transaction. The discount is applied automatically at checkout.

• The promotion applies to selected products only and is subject to availability.
• Qualifying products are clearly marked on their product pages.
• The discount cannot be combined with other promotional codes or offers unless explicitly stated.
• Doni Electronics reserves the right to withdraw or modify this offer at any time.
• This promotion applies to orders placed on the Doni Electronics website only.

4. Orders & Payment

An order confirmation email will be sent after a successful purchase. This confirmation constitutes acceptance of your order by Doni Electronics. We reserve the right to cancel or refuse any order at our discretion.

We currently accept cash on delivery and bank transfer. Online card payment will be available soon.

5. Delivery

Delivery times and charges are displayed at checkout before you confirm your order. Doni Electronics is not responsible for delays caused by circumstances outside our control (e.g. carrier delays, customs). For full delivery information, please visit our Help & Support page.

6. Returns & Warranty

Products may be returned within 14 days of delivery, provided they are unused and in original packaging. Warranty terms vary by product and manufacturer. Please refer to the product documentation or contact our support team for assistance.

7. Intellectual Property

All content on this website — including text, images, logos, and graphics — is the property of Doni Electronics or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Doni Electronics shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the relevant order.

9. Governing Law

These Terms and Conditions are governed by the laws of the Republic of Kosovo. Any disputes shall be resolved in the competent courts of Kosovo.

10. Changes to These Terms

Doni Electronics reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of the revised terms.